Privacy Policy for Store Mitra

This Privacy Policy describes how **Store Mitra** ("the App," "we," "us," or "our") collects, uses, and discloses information when you use our Windows application, a dedicated inventory management solution. We are committed to protecting your privacy and ensuring compliance with relevant data protection laws, including the requirements set forth by the Microsoft Store.

1. Information We Collect

The Store Mitra application is designed to function primarily as an **inventory management tool**. We collect the following types of information necessary for the app's core functionality:

1.1 User-Provided Data (Inventory Data)

This is the business data you input directly into the App. We consider this your private business data.

• Inventory Details: Product names, descriptions, stock quantities, pricing, supplier information, and location data within your store.
• Transaction Records: Records of sales, purchases, and stock adjustments.
• User Account Data: If we implement a cloud sync feature, we may collect a username/email and a hashed password or an authenticated token solely for the purpose of synchronizing and securing your inventory data across devices.

1.2 Automatically Collected Data (Non-Personal)

This data is collected automatically to improve App performance and stability.

• Usage Data: Information about how you interact with the App, such as features used, time spent on the App, and buttons clicked. This is anonymized and aggregated where possible.
• Technical Data: Device type, operating system version (Windows version), and App version.
• Error Reports/Crash Logs: Data sent to us by Windows upon an App crash, which may include non-identifiable technical details necessary for troubleshooting.

2. How We Use the Information

We use the collected information for the following purposes, all of which are essential to providing our inventory management service:

• To Provide the Service: To enable all inventory management features, stock tracking, and reporting.
• To Ensure Data Integrity: To synchronize your inventory data across devices if you use the optional cloud sync feature.
• To Maintain and Improve the App: To identify bugs, crashes, and performance issues (using non-personal usage and technical data).
• To Communicate: To respond to your support requests and inquiries.

3. Information Sharing and Disclosure (Microsoft Store Compliance)

Store Mitra **does not** share, sell, or rent your personal business data (Inventory Data) to third parties for marketing or advertising purposes.

We may disclose the minimal amount of non-personal data only in the following limited circumstances:

• Service Providers: We may use third-party cloud services (e.g., Azure, Firebase, or a private server) to host and secure your Inventory Data for cloud sync. These providers are contractually bound to keep your data confidential and use it only to perform services on our behalf.
• Legal Requirements: If required by law, subpoena, or government request.

4. Data Retention and Security

• Retention: We retain your Inventory Data for as long as your Store Mitra account is active, or as needed to provide you with the services. Upon account deletion (initiated by you), your data will be permanently deleted from our servers within 90 days, provided there are no legal obligations to retain it longer.
• Security: We implement robust industry-standard security measures (such as data encryption in transit and at rest) to protect your data from unauthorized access, loss, or misuse. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Data Rights

In accordance with privacy regulations, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Deletion (Right to be Forgotten): Request the permanent deletion of your account and all associated Inventory Data.
• Withdraw Consent: Where data processing is based on consent (e.g., optional cloud sync), you can withdraw that consent at any time.
• Opt-Out: Opt-out of any optional data collection (e.g., non-essential analytics).

To exercise these rights, please contact us using the information in Section 7.

6. Children's Privacy (Required for Microsoft Store)

Store Mitra is intended for use by business owners and is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information immediately. If you believe we might have any information from or about a child under 13, please contact us.

7. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

• Company: TAYEL ENTERPRISES
• Email: support@storemitra.com (Recommended for compliance)
• Address (Optional/As required): [Your Physical Address, if required by local law]

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this policy periodically for any changes. If the changes are material, we will provide more prominent notice as required by law (e.g., within the App or via email).